Los Angeles' Organizing & Productivity Resource

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Our organization is composed of passionate, innovative professionals and is the premier authority on organizing, serving the greater Los Angeles area. We are committed to providing the public with resources, professional organizers with education and support, and related industry professionals with unique channels for their products and services.



January Chapter Meeting
Monday, January 27, 2020

NAPO-LA Annual Leadership Forum

Presented By
Vivian Campbell, Vivian Campbell Consulting

Registration: 6 pm; meeting 6:15–8:30 pm  

Level 1 $15 • Visitors $20 • Valet Parking $12

Beverly Hills Marriott Hotel
1150 South Beverly Drive
Los Angeles, 90035

Are you delivering five star customer service? Is your client experience consistently excellent from the initial assessment through completion and follow-up?

Award-winning author and hospitality expert Vivian Campbell has literally written the book on bad customer service experiences and what should have happened instead.  At our January meeting, she will share insights from a 20+ year career working with top hospitality brands around the world, translating those lessons to the organizing and productivity industry.

You'll learn how to interact with clients when things go wrong. And discover strategies for growing your business by keeping your clients happy even in the most challenging circumstances, and leading a team that is oriented toward client satisfaction.

Vivian Campbell is a recognized leader in the hospitality industry with over 20 years of progressive experience in hospitality management, hotel openings and customer service training. Campbell is a highly effective and results driven leader in team development and client relations. She has a proven ability to deliver revenue, service and a high degree of client satisfaction.

Registration: 6 pm; meeting 6:15–8:30 pm  

Level 1 $15 • Visitors $20 • Valet Parking $12

Beverly Hills Marriott Hotel
1150 South Beverly Drive
Los Angeles, 90035

The Opportunity Drawing continues with...
Regina Lark!

For more information, click here.

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The National Association of Professional Organizers, Los Angeles Chapter, is a legal entity separate and distinct from NAPO, Inc. (the National Association of Professional Organizers) and is not entitled to act on behalf of or to bind NAPO, contractually or otherwise.

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